Frequently Asked Questions

How long do handmade orders take?

Each item is carefully handmade to order, so turnaround times can vary depending on the design and current demand. Estimated times will always be shared before purchase.

Are your gifts truly handmade?

Yes — every piece is lovingly handmade with attention to detail, making each item feel unique and personal.

Can I request a custom design?

Absolutely. Custom requests are welcome where possible, whether it’s colours, themes, names or special details to make your gift extra meaningful.

Do you offer personalised gifts?

Yes, many items can be personalised to create something truly special for birthdays, weddings, baby showers, anniversaries and more.

Will my item look exactly the same as the photos?

Because each product is handmade, slight variations may occur. This is part of the charm and uniqueness of handmade creations.

What occasions are your gifts suitable for?

Our handmade gifts and accessories are perfect for birthdays, weddings, thank you gifts, baby showers, self-care treats, anniversaries and everyday surprises.

Do you package items for gifting?

Yes — all orders are beautifully packaged with care, making them ideal for gifting straight away.

Can I send a gift directly to someone else?

Of course. We can send your order directly to the recipient and include a personalised gift message if requested.

What materials do you use?

We carefully choose quality materials to ensure every handmade piece feels beautiful, thoughtful and made to last.

How do I care for my handmade item?

Care instructions will be provided where needed to help keep your handmade gift looking its best.